01 · About this Notice
This notice explains how Veltrixair handles your personal data. It covers visits to our website, interactions with our teams, event attendance, job applications, and use of our services.
02 · Who We Are
Veltrixair operates through entities in KSA, UAE, and India. The relevant controller depends on your engagement jurisdiction.
03 · Scope & Application
This notice covers our activities as a data controller. When we process data on behalf of a client, the client's DPA terms apply to those processor activities.
04 · Personal Data We Collect
We typically collect identification data, professional data, communication records, and technical usage data. Where relevant, we also collect recruitment information.
05 · How We Collect It
We collect data directly from you and through business interactions. We may also receive it from authorised third parties or collect it via website telemetry, where consent or a legal basis applies.
06 · Why We Process It
We process data to deliver services, maintain security, meet legal obligations, run operations, communicate with stakeholders, and improve service quality.
07 · Legal Bases
- Consent where required by PDPL.
- Contractual necessity for requested services.
- Legal obligations and regulatory reporting.
- Legitimate interest with documented balancing.
08 · Sharing & Disclosure
Data may be shared with vetted processors, professional advisers, and authorities where legally required, contractually necessary, or consented.
09 · International Transfers
We safeguard international transfers using mechanisms appropriate to each jurisdiction. These include contractual clauses and equivalent legal protections.
10 · Retention
We keep data only for as long as needed to meet business, contractual, legal, and regulatory requirements. After that, it is securely deleted or anonymised.
11 · Security
We apply layered technical and organisational controls including access management, monitoring, encryption, and incident response governance.
12 · Your Rights
Depending on jurisdiction, rights may include access, correction, deletion, objection, restriction, portability, and consent withdrawal.
13 · Exercising Rights
Submit requests via privacy@veltrixair.com. We verify identity and respond within statutory timelines.
14 · Cookies
Cookie usage is described in our Cookie Policy. Optional categories rely on consent where required by law.
15 · Children's Data
Our services are not directed to children. If child data is identified, we take prompt remedial action under applicable law.
16 · Marketing
Marketing communications are preference-managed and can be unsubscribed at any time.
17 · Automated Decisions
We do not use automated decision-making with legal or similarly significant effects without lawful basis and required safeguards.
18 · Job Applicants
Applicant data supports recruitment, onboarding, compliance checks, and talent pipeline governance in line with lawful retention windows.
19 · Third-Party Links
Our website may link to third-party properties; their privacy practices are governed by their own notices.
20 · Changes to this Notice
We update this notice as required and publish the latest revision date and reference in this document.
21 · Contact & DPO
Contact the DPO via privacy@veltrixair.com or dpo@veltrixair.com for requests, questions, or complaints.
22 · Regulatory Authorities
If unresolved, you may escalate concerns to relevant authorities such as SDAIA, applicable UAE authority, India Data Protection Board, or EU/EEA supervisory bodies.